Job Details

Operating Room Scheduling Coordinator 2

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

The Operating Room (OR) Scheduling Coordinator 2 maintains the master OR schedule and Anesthesiology coverage. Schedules surgical patients when necessary. Assists other hospital departments in scheduling surgical time. Relays patient information to Surgical Services and the Day Surgery Unit staff. Makes changes to the schedule and contacts appropriate departments. The Coordinator also maintains access security to the surgical scheduling systems.

Essential Functions of the Role:

• Provides scheduling help to ensure department efficiency. Promptly and courteously answers and screens phone calls. Routes calls as appropriate. Accurately records and delivers messages to appropriate parties in a timely manner. Frequently checks voicemail, emails, and block booking.
• Coordinates changes, postponements, and cancellations with physicians and Surgical Services. Informs Surgical Services of possible equipment conflicts in the Operating Room. Coordinates posting of cases involving multiple services and surgeons.
• Monitors surgeon lineup for next day surgeries and revises as needed. Prints all paperwork for add-on cases and informs PNC of any necessary changes.
• Coordinates procedures with other departments promptly. Accurately completes documents and forms. Clearly communicates directly with surgeons. Also coordinates anesthesiology coverage for inpatients on hospital units.
• Coordinates patient care planning and creates a positive experience for the patient.
• Assembles, prints, and distributes a complete and accurate operating room schedule. It reflects the correct order of all cases in each room. Distributes next-day and 48-hour schedules according to the operative distribution list approved by the Director of Surgical Services.
• Maintains, prints, and controls anesthesia tickets and operating room records. Verifies the diagnosis is present and correct. Verifies CPT code and surgical description match to ensure proper supplies and correct time. Checks historical time against the procedure.
• Communicates to departments when surgery blocks are returned. Releases and reassigns returned surgery blocks. Builds new blocks periodically. Redistributes blocks according to utilization.
• Meets with Chief to discuss block changes and stop date. Monitors starts outside the OR. Contacts block bookers with changes. Makes changes to block allocation. Builds blocks to correct stop date.
• Coordinates anesthesia assessment unit activities with OR and areas like Cath Lab, EP Lab, 3D, MRI, CT, Angio, Echo, and Labor and Delivery.

Key Success Factors:

• Previous experience in health care revenue cycle preferred.
• Requires good listening and communication skills with professional and respectful telephone etiquette.
• Ability to operate basic office equipment (e.g., computer, fax, copier, scanner, and telephone).
• Able to multi-task.
• Able to maintain confidentiality.
• Excellent data entry, numeric, typing and computer navigation skills.
• Able to demonstrate precision and flexibility.

Belonging Statement:

We believe that all people should feel welcomed, valued and supported.

Qualifications:

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 3 Years of Experience