Job Details

Join a high-impact Data Analytics team where you'll partner with senior leaders, shape strategy, and turn complex datasets into clear, actionable insights. You will drive high-visibility initiatives and deliver executive-ready narratives that help us understand and improve how we operate globally.

As a Business Analytics Vice President in the Commercial & Investment Bank's Global Services Data Analytics team, you will drive strategy and operational insights across a global operations program. You will partner directly with senior stakeholders, develop best-in-class people, process, and technology solutions, and craft C-suite presentations that illuminate business health and performance. Your work enables better decisions through targeted analytics, interactive visualizations, and disciplined prioritization of high-impact initiatives.

Job Responsibilities

• Define, develop, monitor, and report management metrics to assess global operations health
• Manage a complex analytics book of work using rigorous project management discipline
• Partner with senior leaders to deliver analytics for efficiency, cost modeling, capacity planning, and quality enhancement
• Design and lead high-priority strategic initiatives with senior-level visibility
• Build deep knowledge of technical systems and business processes to generate data-driven insights and identify engineering opportunities
• Collaborate with technology, application owners, and data management teams to align roadmaps for continual improvement (e.g., advanced analytics, cloud adoption)
• Explore datasets to identify trends, outliers, and relationships; deliver interactive visualizations that enable stakeholder self-service insights
• Create executive-level presentations and narratives that clearly communicate performance, risks, and recommendations
• Establish governance and standards for metric definitions, dashboards, and data quality
• Automate repeatable analytics and develop scalable assets that improve delivery speed and consistency
• Track outcomes and measure benefits realization for initiatives and operational changes

Required Qualifications, Capabilities, and Skills

• 6+ years of experience in analytics, information systems, operations research, and/or management consulting, within financial services
• Strong quantitative and problem-solving skills
• Proficiency with analytical and business intelligence tools
• Excellent communication skills and stakeholder partnership capability
• Project experience using data to solve complex business problems with tools such as SQL, Qlik Sense, Tableau, Python, R, and Alteryx
• Hands‑on experience with SQL and NoSQL databases (e.g., AWS Redshift, PostgreSQL)
• Undergraduate degree in a quantitative field

Preferred Qualifications, Capabilities, and Skills

• Experience building executive dashboards and storytelling with data for senior audiences
• Knowledge of cloud analytics architectures and data engineering best practices
• Familiarity with data governance, metadata management, and KPI standardization
• Experience with capacity modeling, workforce planning, or operational forecasting
• Background in experiment design, causal inference, or advanced statistical methods
• Experience operationalizing self-service analytics and data literacy programs
• Certifications in relevant tools or methodologies (e.g., Tableau, AWS, Agile)

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

Equal Opportunity Employer

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.