Job Details

Community Manager

Position: Community Manager Dallas, Irving, Plano, and Frisco, Texas Gaines Investment Trust is building our team and looking to connect with experienced Community Managers for our apartment communities in Dallas, Irving, Plano, and Frisco, Texas. This role is ideal for a strong leader who is passionate about team development, operational excellence, and delivering an exceptional resident experience. Compensation: Commensurate with experience Monthly performance bonuses tied to asset performance

What You Will Do:

• Oversee all day-to-day operations of the community
• Hire, train, and develop high-performing team members
• Supervise office and maintenance staff to ensure operational excellence
• Lead, coach, and motivate the onsite team to achieve performance goals
• Foster a positive, professional, and productive work environment
• Conduct performance reviews and provide ongoing feedback
• Maintain strong curb appeal and overall property presentation
• Ensure timely rent collection and delinquency management
• Oversee service requests and ensure work orders are completed promptly and professionally
• Ensure vacant units are turned efficiently and meet company standards

What You Will Also Do:

• Assist in preparing annual operating budgets and monitor monthly financial performance
• Analyze and report on property performance, including variances
• Partner with marketing to drive traffic and leasing performance
• Maintain high occupancy while optimizing rental rates based on market conditions
• Monitor resident satisfaction and proactively address concerns to maintain a strong community reputation

What You Will Bring:

• 3+ years of experience as a Community Manager, preferably with large communities
• Previous property management experience is required; candidates without direct experience will not be considered
• Strong leadership, team development, and communication skills
• Proficiency in Microsoft Office and Yardi
• Valid driver's license and reliable transportation required
• Strong organizational skills with the ability to prioritize, multitask, and act with urgency
• Professional appearance and adherence to company standards
• Flexibility to work extended hours, including weekends and holidays, when needed
• Ability to respond to emergencies outside of normal business hours

Benefits: We offer a comprehensive benefits package, including:

• Rent Discount
• Professional Development and Training
• Employee Assistance Program
• PTO, Paid Holidays, and a Floating Holiday
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
• Life Insurance
• Flexible Spending Account
• 401(k)
• Pet Insurance

About Gaines Investment Trust: Gaines Investment Trust is a family-owned real estate investment and management company with a portfolio of over 8,000 apartment homes across multiple states. We are long-term owners and do not manage properties for third parties, which allows us to provide stability, consistent training, and career growth opportunities for our team members.