Job Details

Job Description Job Description Benefits:Bonus based on performanceFlexible scheduleOpportunity for advancementD1 Training Prosper | Prosper, TXAbout D1 ProsperD1 Prosper is not a traditional gym. We are a coach-led athlete development system focused on long-term performance, structure, accountability, and measurable results for youth athletes and adults.We are building a high-energy, high-accountability culture centered around:Athlete developmentParent communicationPerformance trackingElite customer experienceStrong community presenceThis role is ideal for someone who thrives in a fast-paced environment, connects naturally with people, and knows how to drive urgency, trust, and follow-through.Position OverviewThe Performance & Enrollment Lead is responsible for:Converting leads into membershipsConducting athlete/parent consultationsManaging follow-up and communicationSupporting member retention and experienceHelping drive overall revenue growth inside the facilityThis is a relationship-driven sales and operations role inside a performance training environment.You will work directly with:ParentsStudent-athletesAdult membersCoachesLocal community relationshipsKey ResponsibilitiesEnrollment & SalesConduct athlete and parent consultations alongside coachesGuide prospects through assessments and recommended training pathsFollow up on leads, no-shows, and expired membersHelp drive PT, semi-private, and membership conversionsMaintain high conversion standards and pipeline organizationExecute phone, text, email, and in-person follow-upMember ServicesDeliver high-level customer service and communicationHelp maintain a positive member experience from onboarding through retentionSupport member check-ins, account management, and schedulingAssist with retention conversations and roster managementCoordinate parent communication and athlete milestone trackingFacility & CultureSupport a high-energy, team-first environmentMaintain professionalism and urgency during peak hoursWork closely with coaches and leadershipRepresent the D1 Prosper brand in a positive and professional wayIdeal CandidateWe are looking for someone who:Has strong people and communication skillsIs confident in consultative salesCan build trust quickly with parents and athletesThrives in fast-paced environmentsIs organized and detail-orientedHas follow-through and accountabilityBrings positive energy and professionalism dailyPreferred BackgroundExperience in one or more of the following is preferred:Performance trainingMembership salesHospitality or customer serviceYouth sportsHigh-ticket or consultative salesCRM or lead management systemsCompensation StructureCompensation may include:Base pay +CommissionPerformance bonuses tied to KPIsGrowth opportunities within the organizationKey Performance Indicators (KPIs)Lead response timeConsult-to-close conversion rateMonthly EFT growthPT / semi-private conversionRetention and member engagementFollow-up consistency and pipeline managementSchedule ExpectationsThis role includes afternoons, evenings, and occasional weekends based on facility needs and peak athlete traffic.Peak operating hours are typically:11:00AM 7:00 PM weekdays (some Saturdays 9-12)What Success Looks LikeSuccess in this role means:Strong lead conversionHigh member satisfactionConsistent follow-upPositive parent relationshipsRevenue growthOwnership mentality inside the facilityIf you enjoy performance culture, relationship-driven sales, and helping athletes and families grow, wed love to connect.Apply today to learn more about the opportunity at D1 Training Prosper.