Job Details

Schedule: Monday - Friday; 8AM - 5PM Classification: Full Time - Exempt Salary: $70,000 Reports To: Software Support Manager Department: Innovation and Technology Travel Required: Yes - 2%; semiannual travel to Florida for department on-sight meetings (up to 3 days each trip) Location: Remote Lap of Love is a national practice dedicated exclusively to in-home end-of-life care for pets. We believe all pets and their families deserve the most compassionate and supportive end-of-life experience. Our veterinarians help pets and their parents with quality of life assessments, pain and anxiety management, end-of-life consultations, and peaceful euthanasia in the comfort of their pet's favorite place – home. Position Description Lap of Love Veterinary Hospice, headquartered in Lutz, FL., seeks to add a key member to its growing team by employing a dynamic Software Support Analyst to support Lap of Love's Innovation and Technology department. This individual will play an instrumental role in Lap of Love's day-to-day operations by troubleshooting issues and questions users encounter with our proprietary, practice management software. The Software Support Analyst will also perform quality assurance testing of bug fixes and platform enhancements to keep their product knowledge up-to-date. The successful candidate will possess a strong attention to detail, have an investigative nature, and enjoy collaborating with others.a25371ca-cde7-4fb6-ba87-2cf40b156c8b