Job Details

Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, Background consent, required trainings, and access issues. Ensure a positive candidate experience, acting as the future associates guide through the process. Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs) Assist Talent Acquisition team to review job profiles and open requisitions as needed Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support Maintain confidentiality of department and associate information according to established practices Meet and exceed metrics and Service Level Agreements (SLAs) where applicable Perform other duties as required and/or assigned. While you may be tasked to help wi...Operations, Advisor, Talent, Talent Acquisition, Customer Service, Operation, Manufacturing, Retail