Ensure proactive IT assistance for the most critical executives within PepsiCo. Execute testing and implementation of all new technology utilized by Executives and their Admins Serve as customer advocate and engage other IT teams managing and/or escalating issues through resolution. Establish trust with customer base and maintain confidentiality. Executive Support technician responsible for ensuring pretesting and meeting support of all web conferencing software used by Executives. Guide users through IT processes, applications, and end-user tools. 15% travel for meeting services support offsite supporting executive user base and meeting services with IT support....IT, Support Technician, Executive, Technician, Support, Manufacturing, Technology