Job Details

SummaryA Home Health Training Specialist is responsible for supporting a Project Director in the implementation of new customers, assisting with their transition from their existing EMR or operational systems, the migration of information and adoption of processes resulting in a successful transition of the customer's organization onto the KanTime platform. The Home Health Training Specialist must demonstrate attention to detail, task‑driven accomplishments, critical thinking skills, and risk mitigation skills. Led by the Project Director, the Home Health Training Specialist will be responsible for understanding and interpreting customer organizational objectives, identifying and migrating all appropriate data from existing systems to KanTime, configuring KanTime per the agency's requirements, and training all aspects of the solution. The Home Health Training Specialist will support the Project Director in tasks defined as part of a project plan.Duties & ResponsibilitiesLead clients through the implementation, training, setup, and use of the softwareAssist clients in testing the setup of the softwareFollow a project plan and be agile to circumstances that may require slight deviationsProvide customers with post‑go‑live customer support and trainingMaster KanTime Implementation project management processes and proceduresSuccessfully guide & train customers through the KanTime implementation steps and activities as defined by leadershipManage customer expectations, contingencies, and support tickets throughout their life in implementationRequirementsBusiness Savvy – an understanding of the inner structure and workings of Home Health and/or Hospice OrganizationsRich People Skills – an ability to manage people from all segments of the client organization, consistently framing and meeting their delivery expectations. This includes Corporate C‑Level Leaders, Sole Proprietors, Department Heads of all divisions as well as line staff members.Time‑management, organization and critical thinking skillsAptitude – ability to learn and institute new conceptsDe‑escalation techniquesAbility to travel 20‑40% of the yearAbout KanTime Inc.KanTime Healthcare Software is the fastest growing post‑acute software provider in the nation with over 1.25M patients, 300,000 users, $18.4B in processed claims, and 174M annual visits. We provide cloud‑based enterprise software to home health, hospice, pediatric, private duty, and consumer‑directed services agencies. KanTime helps agencies improve clinical compliance, increase operations efficiency, and achieve financial success. KanTime works seamlessly on any point‑of‑care device be it iOS, Android, or Windows based, both online and offline. Additionally, KanTime offers robust business intelligence tools that allow upper level management to drill down into various clinical, financial, and operational KPIs and act accordingly. For more information visit www.kantime.com .#J-18808-Ljbffr