Job Details

Jack Henry & Associates, Inc. is hiring a Help Desk Technician to deliver Tier 1 technical support to employees via phone, email, and chat. This remote position is for candidates residing within 70 miles of Allen, TX, or other specified locations. Responsibilities include diagnosing technical issues, installing and maintaining software and hardware, and documenting support cases. Candidates should have at least 18 months of technical support experience. The role offers a salary range of $34,400 to $45,000 based on location and experience.#J-18808-Ljbffr