Job Details

Assist with daily supervision of front-end and service operations, including checkstands, customer service desk, and related areas Support scheduling, coverage coordination, breaks, and task assignments for service team members Provide coaching and guidance to associates to reinforce customer service expectations and productivity standards Ensure compliance with company policies, cash-handling procedures, and safety standards Assist with cash audits, till accountability, and resolution of register discrepancies Respond to customer questions, service issues, and escalated concerns in a professional manner Support training and onboarding of new service associates Maintain cleanliness, organization, and operational readiness of service areas Assist store or department leadership with reports, operational tasks, and special projects Step into a lead role during peak periods or as assigned Qualifications Previous front-end, customer service, or retail experience required Leadership or super...Operations Assistant, Operations, Customer Service, Assistant, Grocery