Job Details

Enterprise Demand Management Governance Model Leader

Join a dynamic team focused on establishing and operating an Enterprise Demand Management governance model, ensuring consistent intake, decision-making, and transparency across assigned portfolios.

Required Skills & Qualifications

• 7 years of experience in technology demand management, portfolio governance, or enterprise intake process design (PPM/ITIL-aligned)
• Demonstrated experience establishing and operating tollgate governance models with clear decision rights and RACI
• Proven ability to drive cross-functional alignment across Business, Finance/FinOps, Architecture, Engineering, and Ops; skilled in executive-level communication
• Strong working knowledge of KPI-driven process management and continuous improvement (Lean/Six Sigma preferred)
• Experience managing process controls: policy, standards, documentation, audit evidence, escalation paths, and exception handling
• Prior work experience at client or in client's Industry

Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

• Experience implementing or governing demand intake in platforms such as Apptio, ServiceNow, Remedy, Clarity, Jira Align, or comparable workflow tools
• Familiarity with TBM/FinOps concepts, unit forecasting, cost transparency, and planning/reporting cadences
• Experience building governance operating rhythms, executive readouts, and metrics dashboards

Day-to-Day Responsibilities

• Execute day-to-day governance for an assigned portfolio by running tollgates, enforcing demand entry criteria and quality standards, managing exceptions/escalations, and publishing KPI insights to stakeholders and leadership
• Own the operational governance rhythm: prepare agendas, curate demand queues, drive decisions, document outcomes, and ensure follow-through to closure
• Maintain portfolio demand health and flow: monitor aging, cycle time, throughput, and bottlenecks; proactively engage stakeholders to prevent stalls and reduce rework

Company Benefits & Culture

• Incorporates multiple AI channels into standard practice to improve efficiency and consistency
• Identify continuous improvement opportunities based on KPI trends and stakeholder feedback
• Hybrid schedule requirement of a minimum of 3 days per week