Job Details

A company is looking for an Epic Cheers Analyst.Key ResponsibilitiesServe as the Epic Cheers (CRM) subject matter expert, focusing on campaign configuration and executionDesign, build, test, and support Epic Cheers campaigns for various outreach initiativesCollaborate with cross-functional teams to ensure campaign alignment with operational goalsRequired QualificationsActive Epic Cheers Certification (no lapse)Proven hands-on Epic Cheers campaign experienceExperience supporting Epic implementations, upgrades, or optimizationsStrong understanding of CRM, patient engagement, and call center workflowsAbility to work independently in a consulting or project-based environment