Cinemark Theatres - - Responsibilities: Provide trilingual support to 14 countries 7 days a week, and 365 days a year; Work closely with part vendors to analyze, diagnose, and replace parts as needed; Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems; Identify and communicate effectively with various departments of the organization; Multi-task using various software platform