Job Details

A company is looking for an IT Service Desk Analyst responsible for providing technical support to internal and external employees and clients.Key ResponsibilitiesAssist internal employees and external customers with technical issuesUpdate, manage, and resolve internal tickets within the incident tracking systemParticipate in a rotating 24/7 on-call schedule for critical system incidentsRequired QualificationsExcellent technical skills with PCsFamiliarity with Microsoft Office SuiteHigh School Diploma or GEDValid US Driver's License