Job Details

Receptionist

Position: Receptionist
Schedule: 3 Days/Week | 13-Hour Shifts

About the Role
As a Receptionist, you'll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast-paced customer service role, you already have the skills we're looking for — we'll teach you everything else.

What You'll Do

• Greet every visitor with warmth and professionalism

• Manage check-ins and check-outs, verify information, and assist with forms

• Schedule and confirm appointments

• Maintain a clean, calm, and welcoming front desk area

• Use digital tools and office systems efficiently

• Support teammates and adapt to changing needs

What You Bring

• A people-first attitude with excellent communication skills

• Ability to multitask and stay calm under pressure

• Comfortable using email, calendars, and scheduling systems

• Willingness to learn new processes and tools

• 1+ year of customer-facing experience (retail, hospitality, etc.)

• High School Diploma or GED

Why You'll Love Working Here

• 10 PTO days (15 after year 1) + 10 paid holidays

• 90% covered health, dental & vision insurance

• 401k + internal growth opportunities

• Referral Bonuses - Get rewarded for bringing great people into the team

About Serenity
At Serenity, we believe in creating positive, life-changing experiences for our visitors. Byleveraginginnovative technology and top-notchservice, we aim to redefine how people engage with our services. Our mission is tohelpindividualstakecontrol of their journey, andwe'relooking for team members who are passionate about making that happen.