Job Details

A company is looking for a Licensed FINRA Call Center Support professional.Key ResponsibilitiesProvide service via inbound contact center and respond to complex customer inquiriesPerform account updates and maintain documentation of inquiries and resultsAssist in day-to-day operations and support training of less experienced staffRequired QualificationsHigh school diploma or G.E.D. is mandatoryMinimum two years of customer service and call center experienceLife insurance call center experience is mandatoryExperience in financial, investment, insurance, or banking services with FINRA certificationFINRA 6 or 7 minimum Certification required at hire