PGA TOUR Superstore - - Responsibilities: Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors; Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments; Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons; Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience; Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers