Job Details

ID - 522989

Title - ELM Application Support Developer

Location – Plano, Texas

Experience – 5 years

Job Description:

Qualifications:

• 4+ years of experience in software development or application support.
• Strong learning agility and client-focused mindset.
• Mandatory experience with ELM tools
• Ability to work in a collaborative and fast-paced environment

Key Responsibilities:

• Provide development support for bug fixes and enhancements across ELM modules.
• Ensure 24x7 coverage for P1 & P2 incidents.
• Handle P3 & P4 functional tickets during US EST business hours (8:00 AM – 5:00 PM).
• Deliver admin support during business hours, with on-call availability for critical incidents.
• Collaborate with cross-functional teams to ensure client satisfaction and continuous improvement.

Scope of Tools & Technologies:

• Core ELM Modules:
• JTS, LDX, GC, DCC, CCM, AM, QM, RS, RELM, RM, LQE, RPEN, JAS
• Backup Support:
• DOORS Classic, myAspire

The expected salary range for this position is between $80 K - $95 K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)