Job Details

Baylor Scott & White Health - - Responsibilities: Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries.; Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system.; Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports.; Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately.; Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested.; Able to mentor and train staff as requested.