Baylor Scott & White Health - - Responsibilities: Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries.; Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system.; Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes.; Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately.; Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests.