Job Details

Parts Inventory Clerk

Job Category: Parts

Requisition Number: PARTS001352

Mercedes-Benz of Plano

6455 Dallas Pkwy

Plano, TX 75024, USA

Description

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Process daily parts orders accurately and efficiently, including stock replenishment, customer-pay, warranty, urgent/same-day, and specialty orders.
• Verify part numbers, quantities, and order details to ensure accuracy and support efficient repair flow.
• Source parts through alternative vendors or channels when items are unavailable, minimizing service delays and downtime.
• Monitor backorders, track estimated arrival times (ETAs), and follow up on open or delayed orders.
• Communicate order status updates clearly with service advisors, technicians, and internal parts team members.
• Update repair orders in the DMS with accurate part status and ETA information.
• Print and organize daily invoices for review and reconciliation.
• Prepare and distribute daily shipping documentation to the receiving team.
• Assist with shipment tracking and ensure all documentation is accurate to support proper receiving and inventory updates.
• Maintain organized records and provide general administrative support to the Parts Department as needed.
• Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

Minimum Qualifications/Skills:

• 1+ year in dealership parts, inventory, or warehouse admin (dealer experience preferred)
• Working knowledge of parts processes: receiving, stocking, returns, cores, special orders
• Strong attention to detail and ability to reconcile issues methodically
• Comfortable with computer systems and reports (DMS experience a plus)
• Strong organization, time management, and communication skills
• Strong attention to detail and ability to manage multiple priorities.
• Strong organizational skills.
• Excellent follow-up and communication skills.
• Comfortable using computer systems to order parts, track status, and document updates.
• Reliable, punctual, and team-oriented.

Preferred Qualifications:

• Experience with dealership DMS (e.g., Tekion, Reynolds, CDK, Dealertrack)
• Prior cycle count / audit / inventory control experience
• Basic accounting understanding (credits, invoices, adjustments)

Supervisory Responsibilities:

This role has no supervisory responsibilities

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers

Physical Demands:

• Must be able to lift up to 10 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
• May requires some driving and typing. Required to have visual acuity to operate motor vehicles
• Requires excellent visual acuity and manual dexterity

Benefits:

• Medical Insurance plans tailored to salary and wage levels
• Dental and Vision Insurance
• Paid Parental Leave
• 401(k) with matching
• Disability Insurance, Pet Insurance, Group Life Insurance
• Flexible Spending Accounts
• Critical Illness, Accident, and Hospital Indemnity Supplemental Coverage
• Voluntary life and ADD coverage
• Short-term Disability and Long-term Disability
• Competitive Pay Plans
• Paid time off, Paid Holidays and Paid Time Off for community service events
• Employee discounts on vehicle purchases and service
• Growth opportunities
• Annual company events and family-friendly celebrations

Affirmative Action/EEO Statement:

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.