Job Details

HCA Healthcare - - Responsibilities: Directly responsible for the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters; and ease and accuracy of registration processes, including collection of co-pays and deductibles; Assists in hiring and selecting clerical and clinical (non-provider) practice staff in partnership with the PM II, III, PA I, or PA II; Responsible for the appropriate onboarding and timely, comprehensive orientation of non-provider practice staff members in accordance with organizational standards; Oversees the process of preparing patients for examination and treatment; Establishes and maintains appropriate processes for managing inbound and outbound patient referrals