Job Details

Cosm Immersive Experience Manager

In this role, you must be passionate about the food and beverage industry and create immersive CosmWorthy experiences, while creating captivating experiences for our guests. You will be fan facing and ensure fan safety through proactive personal interaction, while maintaining a welcoming and positive experience for the fans.

Responsibilities:

• Responsible for the safety and security of fans, team members, and venue assets.
• Check identification of any fan who appears to be under 30 years of age who is drinking alcoholic beverages in the venue.
• Lead fans and other team members in emergency evacuation procedures and provide assistance if needed.
• Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
• May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Enforce Cosm policy on photos/videos/recording devices during show.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Warn persons of rule infractions or violations and apprehend or evict violators from premises.

Experience:

• High school diploma or equivalent experience required.
• California Guard Card required.
• Security/Law Enforcement experience preferred.
• Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• A strong-sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting

Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations.

Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.