Job Details

Job Description

DUTIES AND RESPONSIBILITIES:

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.

• Assists customers by making product suggestions, filling special orders and food preparation suggestions.

• Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed.

• Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction.

• Specific knowledge of duties performed by all department employees. Assists with all department duties such as: preparation, baking, decorating and displaying of product.

• Implements proper and efficient product preparation and packaging techniques.

• Maintains bakery case cleanliness, visual appeal and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe and clean work environment.

• Ensures temperatures are maintained in all phases of preparation, display and storage.

• Assists with scheduling, supervising, training and assigning duties to department employees. Assists with scheduling employees to ensure adequate coverage and service levels.

• Assists with planning daily operations, monitors production process following company procedures and profitability.

• Assists with preparing sales and inventory reports. Assists with physical inventory taken every 4 weeks.

• Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler.

• Understands opening and closing department procedures.

• Builds displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.

• Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.

• Responsible for ensuring proper code dating for all products within the department.

• Ability to follow and maintain department standards.

• Implements effective promotional and seasonal displays.

• Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records.

• Accurately completes, maintains and monitors daily log sheet, Production Chart, Sales and Labor and other required paperwork and logs.

• Controls shrink and cost.

• May attend and participate in sales meetings. May communicate sales goals, department performance and sales opportunities to department employees to ensure positive results.

• Ensures that proper temperature levels for product are maintained. Ensures proper signing of products. Complies with retail labeling laws, federal and state regulations, Company and code dating policies.

• Complies with all workplace safety rules and regulations.

• Ensures safety, cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, prep area and display area, including code date compliance as required.

• Implements emergency procedures in the event of equipment and computer software malfunctions.

• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.

• Other necessary and required duties.

SKILLS AND PHYSICAL REQUIREMENTS:

• Requires strong communication and interpersonal skills and the ability to maintain professional demeanor in regards to customers and co-workers.

• Requires basic knowledge of perishability and seasonality of products, proper product conditioning and handling, and safety and sanitation procedures.

• Requires a good understanding of overall company practices and Bakery Department policies and procedures.

• Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 60 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products.

• Complies with and ensures compliance with company grooming standards and dress code.

• Manual dexterity and good eye-hand coordination are necessary. Ability to stand for long periods of time.

• Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures.

• Operates telephones, pallet jack, hand truck, knives, scissors, safety cutters, kitchen utensils, can opener, microwave and conventional ovens, proofer, bread slicer, photo cake machine and all other equipment used in the Bakery Department. Utilizes cleaning supplies and equipment.

• Operates computer software and electronic ordering devices to order product.

• May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.

• Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.

WORK ENVIRONMENT:

• Must work in a controlled environment. Frequent exposure to 400° F while baking products. Frequent exposure to -20° F while handling products in freezer. Frequent exposure to flour dust. Hands are frequently exposed to water and cleaning agents.

• Occasional travel, including overnight travel, may be required.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-###-####(option #4).

About the Team

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

*For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.