Job Details

Runner/Busser Position

As a Runner/Busser team member, you will play a key role in ensuring an exceptional fan experience by supporting daily food and beverage operations. You will help create a clean, welcoming, and efficient environment by greeting fans, expediting food orders, maintaining cleanliness, and delivering service aligned with Cosm's pillars of hospitality.

Fan Experience & Team Collaboration

• Greet fans warmly and ensure a seamless experience from arrival to departure.
• Engage with fans, coworkers, and managers in a professional and friendly manner.
• Collaborate across the hospitality team to deliver a "one-team" experience.
• Adhere to Cosm's Pillars of Service and uphold brand standards.
• Engages fans, coworkers, and managers with a positive, friendly, professional approach during all interactions.

Food & Beverage Support

• Deliver food and beverage orders promptly, accurately, and with proper presentation.
• Assist with bussing, pre-bussing, and table resets throughout the venue.
• Support kitchen and service staff by completing side work and prep tasks as needed.
• Maintain appropriate stock levels in coolers and service stations.
• Ensure all items are served according to ticket specifications and fan requests.

Cleanliness & Safety

• Supports the venue team to ensure that all seating is prepared at the scheduled time.
• Keep the venue clean and organized throughout shifts.
• Follow all safety protocols, including food handling and sanitation guidelines.
• Minimize china/glass breakage and report any incidents promptly.
• Comply with company and state alcohol service regulations.

Training & Compliance

• Attend scheduled training sessions on food, bar, and service standards.
• Stay informed about current promotions, menu items, and venue events.
• Follow all company policies as outlined in the Cosm employee handbook.
• Is knowledgeable of the Company's products, services, current promotions, and recurring events.

Experience:

• Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds.
• Will be occasionally kneeling and lifting up to 50 pounds.
• Will seldom be climbing, pushing, pulling, and lifting over 50 pounds.
• Previous bussing or food delivery experience is preferred but not required.
• Excellent communication and professional interpersonal skills required.
• Must be fluent in English and able to write in basic English.
• Food handlers' card and state recognized responsible alcohol certification is required
• Must be of legal age to deliver alcohol in accordance with local and state laws.

Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.