Job Details

Job Title: Mitigation Technician

Company: Regent Restoration

Location: Lewisville, TX

Job Type: Full-time/In-Person

Pay: $18.00 - $25.00 perhour

Expected hours:40 per week + overtime

Schedule: On-call shifts and weekends are rotated

Job Overview:

Regent Restoration is seeking passionate, dedicated individuals to join our fast-growing team as Water Restoration Technicians. Whether you have prior experience or not, the most important qualities we're looking for are a positive attitude, a strong willingness to learn, and the ability to work well with a team. This is an exciting opportunity for anyone looking to start or grow a career in water damage restoration.

This is a full-time position (40 hours per week) with the expectation of overtime as required to support business needs. As our company operates 24 hours a day, 7 days a week, candidates must be flexible with scheduling, which may include evenings, weekends, and holidays on a rotating basis.

Work Environment:
• Fast-growing company with ample opportunities for advancement.
• Positive and supportive family-like work atmosphere.
• Regular monthly bonus opportunities.
• WRT certification paid for after 6 months.
• ASD certification paid for after 1 year.

Key Responsibilities:
• Perform water damage mitigation and restoration services.
• Communicate effectively with customers to ensure satisfaction.
• Conduct basic maintenance of equipment and vehicles.
• Inspect completed work and ensure quality standards are met.
• Complete technician's daily log and necessary documentation.
• Maintain the appearance and inventory of company vehicles and supplies.
• Determine the sequence of steps to be taken when delivering the company's services at the customer's property
• Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers

Qualifications:

• High school diploma or GED.
• 1+ year of experience in water damage restoration (preferred).
• Certification in Water Mitigation or Mold Remediation (or willingness to get certified).
• Basic proficiency with computers, email, and mobile devices for reporting and documentation.
• Basic English reading and writing skills required
• Good mathematical skills to determine appropriate equipment and techniques.
• Water Damage Restoration Technician: 1 year (Preferred)
• Driver's License (Required)

Core Competencies:

• Oral Communication: Clear and respectful communication with customers and superiors. Ability to respond effectively to customer needs.
• Planning & Organizing: Ability to prioritize tasks and pay attention to detail. • Technical Skills: Adequately trained and certified to perform water mitigation services. Quality: Strong attention to detail to ensure the highest quality of work.
• Written Communication - Writes clear and accurate job notes and emails. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar. • Planning & Organizing - Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities and pays attention to details.

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:
• Extended hours
• Holidays
• On call
• Overtime
• Rotating weekends

Supplemental Pay:
• Bonus opportunities
• Overtime pay

At Regent Restoration, we believe in building a team that is not only skilled but also driven by a passion to deliver exceptional service. Join us and be part of our growing success!