Job Details

Key Responsibilities and Duties:

• Records, verifies, and posts payments received by the organization.
• Ensures transactions are recorded promptly and accurately in accordance with internal accounting policies.
• Reconciles payments with accounts receivable ledger and prepares reports of delinquent accounts.
• May be responsible for ad hoc customer billing and responding to customer inquiries regarding bills.
• Processing the daily bank deposits, daily invoicing, incoming and outgoing Trade References for the Credit Team
• Process Invoice Adjustments as requested from Sales
• Process manual Credit notes as requested by Sales
• Process other miscellaneous requests and duties as assigned
• Contact delinquent account holders by phone, email, or written communication to recover outstanding payments.
• Recommend accounts for further action, including escalation, write-offs, or third-party collections when necessary.
• Stay compliant with federal and state collection laws, including the Fair Debt Collection Practices Act (FDCPA)

Basic Qualifications:

• High school diploma or equivalent
• Minimum 1-3 years of related experience
• Highly proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Excellent verbal, written and listening skills
• Proactive in identifying issues, opportunities
• Superior organization skills with strong attention to detail
• Must have exceptional 10 key skills
• Ability to shift priorities and manage time effectively, completing a variety of work with changing deadlines accurately and on time
• Ability to handle highly confidential information and perform non-routine duties with discretion and independent judgment

Preferred Qualifications:

• Bachelor's degree preferred
• Esker Platform experience desired
• Lumber Track experience desired
• Background in Commercial Collections/Credit

Candidates who meet these qualifications will be considered further.

Perks & Benefits:

• Medical Plans/Dental Coverage/Vision Coverage
• Hybrid Work Week
• Prescription Plans
• Life Insurance
• Short-Term Disability Benefit
• Voluntary Long-Term Disability Benefit
• 401k Retirement Saving with Company Match
• Health Saving Account (HSA)
• Employee Assistance Program
• Employee Engagement Center Support
• Paid Time Off and Paid Holidays
• Employee Engagement Events and Activities
• Employee Referral Bonus (No cap)

Additional Information:

Northwest Hardwoods, Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.