Job Details

This position handles all utility accounts, including processing monthly bills and payments, setting up new accounts, and closing old ones. It plays a key customer service role for the City, working with other departments on meter reads, work orders, and coordinating deposits with the Court Clerk. Examples of Duties Essential Job Functions:This job description outlines primary duties, qualifications, and job scope. Additional related tasks may be assigned as needed. Work with Development Services to set up utility accounts for new developments. Assist with City Hall customer service, including receptionist duties, answering main phone lines, mail distribution, and posting advertisements in City Hall. Process applications for residential, commercial, construction, and fire hydrant utility services, creating corresponding work orders. Answer phone calls and assist walk-in customers with utility account inquiries, including activations, disconnections, transfers, billing, and other se...Billing Clerk, Utility, Billing, Clerk, Customer Service, Finance Manager, Retail