Job Details

divh2Join Our Team as a Front Desk Agent!/h2pThe Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine./ppKey Skills/Responsibilities/pulliGuest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable./liliCommunication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly./liliQuick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings./liliMultitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork./li/ulpEducation Experience/pulliHigh school diploma or equivalent; experience in a hotel or related field preferred./liliFamiliarity with hotel management software and Microsoft Office suite./li/ulpAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:/pulliNow offering Daily Pay! Ask your Recruiter for more details/liliMedical, Dental, and Vision Coverage/liliShort-Term and Long-Term Disability Income/liliTerm Life and ADD Insurance/liliPaid Time Off/liliEmployee Assistance Program/lili401k Retirement Plan/li/ulpProperty Information:/ppIf you are looking for a great growth opportunity, look no further. The AC and Residence Inn Dallas Frisco is a unique complex that offers two brands under one roof. Our properties offer a combined 300 rooms with modern touches throughout designed to create harmonious and intriguing experiences for our guests. We have the pleasure of serving many of the businesses within close proximity of the hotels in addition to sports teams/sporting events, etc. Our guests are energized by our location as we are within walking distance to The Star and a variety of eateries. They are also able to fuel up with their favorite Starbucks beverage at our licensed store, relax in our AC Lounge with a craft cocktail or mingle with peers in our meeting space. Creating this amazing environment for our guests begins with our team members who are proud to be connected to our fast-paced teamwork driven environment. Cross-training opportunities are supported and rewarded on our team members journeys to master two brands. Great property to bridge gap between Select Service and Full Service. Our culture defined is To create warm memories and energizing connections with our guests and fellow teammates that make their lives more enjoyable. We are thrilled to meet you and welcome you to our team./p/div