Job Details

Salary: $29.71 - $38.63 Hourly
Location : Denton, TX
Job Type: Full-Time
Job Number: 25-00305
Department: Human Resources
Division: Human Resources-Admin
Opening Date: 12/31/2025
Closing Date: 1/15/2026 11:59 PM Central
FLSA: Non-Exempt

Summary

Responsible for assisting with the administration of the benefit, leave, and retirement programs while ensuring employee data accuracy and compliance with Federal, State, and Local laws and regulations.
Essential Functions and Other Important Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Provide internal and external stakeholders assistance including, but not limited to, education on benefit options, elections, and enrollment, appropriate enrollment processes and procedures, qualifying events and/or changes to benefit elections, completion of appropriate benefits-related documentation, and billing, claim, premium, and payroll questions/issues related to employee, retiree, and dependent benefits.
• Conduct routine benefit, leave, and retirement activities including, but not limited to, processing enrollments, qualifying event requests, changes, beneficiary information, disability, Evidence of Insurability (EOI) carrier responses, accident and death claims, terminations, providing timely Consolidated Omnibus Budget Reconciliation Act (COBRA) notification, and administering the City retirement programs.
• Obtain employee information to set up, enter and maintain employee information in appropriate systems including, but not limited to, all benefit deductions, direct deposit, payroll deductions, and 457 plan deductions; review payroll reports for accuracy of employee deductions.
• Oversee monthly billing processing; prepare check requests, wires, Automated Clearing House (ACH), and/or other payment methods to ensure timely payment of all fees for all benefits plans, enter and maintain OR/POs, and check deposit.
• Distribute payroll records to departmental timekeepers in a timely manner.
• Conduct interviews with retirees to help ensure an understanding of retirement and other benefits options.
• Assist short and long-term disability claim filing, including providing data to the third-party claims administrator; assist with the transition from short-term to long-term disability, as appropriate.
• Complete routine system data integrity audits; ensure system integrity issues are resolved.
• Reconcile and submit deferred compensation and Section 125 data, as required.
• Collect requested information from internal and external audit requests; verify data with leadership prior to sending to requestors.
• Ensure legal compliance for new hire reporting and qualified medical support orders to the Office of the Attorney General.
• Support annual open enrollment by delivering in-person and virtual presentations to employees, retirees, and COBRA participants and answer inquiries; review and ensure benefit elections are accurate and timely, proper enrollment is completed based on elections, payroll reports are audited following open enrollment, and subsequent election changes to confirm payroll deductions are accurate.
• Assist with projects and administrative activities including, but not limited to, create and facilitate benefits-related training programs, review and maintain policies and procedures, attend meetings and prepare materials, conduct research, and coordinate employee-focused events; provide feedback related to area of responsibility.
• Maintain records, enrollments, and employee information in appropriate repositories.
• Stay up to date on Federal, State, and Local laws and regulations, trends, emerging innovations, and industry best practices.

SUPERVISORY/BUDGET RESPONSIBILITIES

• None.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• High School diploma or equivalent; and,
• Four (4) years' experience in benefit administration, compensation, human resources, or related field; and,

OR

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Skill in analyzing and researching, interpret and understand policies, laws, and regulations, and assist with providing workable recommendations and solutions that maintain compliance.
• Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in identifying potential issues and preparing appropriate actions for contingencies.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to understand, interpret, and apply rules, policies, and procedures operations.

CONDITIONS OF EMPLOYMENT

• Must pass a drug test, criminal history background check, employment history verification, and social security number verification.

Environmental Factors and Conditions/Physical Requirements

SAFETY

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals; work with tables, chairs and event materials to prepare rooms for meetings and/or trainings.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting no more than 20 pounds and carrying up to 10 pounds.
• Environment: Works in an office setting and occasionally outside with exposure to sun, heat, cold, humidity, and inclement weather, and uneven ground; occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, overtime, and weekends, as needed.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

EEO STATEMENT The City of Denton is an equal opportunity employer. It is the City of Denton's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.
ADA/EOE/ADEA
This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.

E-Verify:
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.
The City of Denton maintains competitive benefit options. Details are available here.
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Do you believe you meet the minimum qualifications as outlined in the job description?

• Yes
• No

Required Question