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Job Details

Key Account Representative

  2025-12-18     SIGMA     all cities,TX  
Description:

Position Summary
Develop and manage sales and marketing strategies with large chains to increase sales, maximize margins, and achieve objectives.

Essential Job Functions

  • Identify opportunities and sell to new prospects, including analyzing new account potential, initiating, developing, and closing the sales cycle. Responsible for achieving profit and sales goals.
  • Ensure successful execution of negotiations through collaboration with a team of store managers and sales associates.
  • Manage and lead an assigned team of sales executives, merchandisers, and brand representatives to achieve project and account objectives.
  • Increase profitability by designing and executing operational efficiencies, defining pricing, and developing promotional strategies.
  • Manage existing accounts to ensure product flow and service levels meet or exceed customer contracts and expectations; troubleshoot and resolve customer issues.
  • Perform accounts receivable activities on assigned accounts.
  • Prepare reports by collecting, analyzing, and summarizing information.
  • Collaborate with multiple Store and Procurement Directors to establish and prioritize work initiatives, including new product launches, transportation issues, and planning ad schedules and promotions.
  • Provide timely feedback to Sales Management regarding customer opportunities, competition, and general market activities.
  • Other duties as assigned.

Minimum Qualifications
  • Bilingual fluency in English and Spanish (reading, writing, and speaking) at a professional level.
  • Associate's Degree in business, finance, marketing, or a related field, or equivalent work experience.
  • Three years of account management experience in Consumer Packaged Goods.

License/Certifications
  • Not applicable.

Preferred Qualifications
  • Bachelor's degree in Business, Management, or a related field.
  • Perishables account management experience.
  • Expertise in the Hispanic consumer/market.

Knowledge, Skills & Abilities (KSAs)
  • Knowledge of pricing structures, managing promotion/trade expenses, and sales planning.
  • Ability to track and improve key performance indicators (KPIs).
  • Proven ability to motivate self and others.
  • Ability to work within a matrix organization.
  • Knowledge of basic DOT regulations (straight trucks).
  • Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Excellent communication, interpersonal, and customer service skills, both in person and on the phone.
  • Strong relationship management with co-workers and customers.
  • Ability to make recommendations for solutions based on information gathered and analyzed from existing systems and/or imperfect information.
  • Analytical and negotiation skills with attention to detail.
  • Ability to work under pressure and meet deadlines.

Environmental/Working Conditions
  • Able to travel up to 50% of the time, including overnight stays for up to 5 days at a time.

Physical Requirements
  • Able to stand for at least 4 hours.
  • Can regularly lift and move 30-pound boxes/buckets on or off shelves or carts/hand-trucks.
  • Can repeatedly twist, turn, kneel, stoop, stand, rotate, bend, push, or pull to move 30 pounds.


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