Job Details

NOTE: This role is NOT open to C2C companies

NextGen Applications Analyst – Regulatory Upgrade

Multiple Sites (Remote with Limited Travel)

Start: Mid/Late August | Orientation/Training ~30 days

Duration: Through 2027

About the Role

We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide.

Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country.

Key Responsibilities

• Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades.
• Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs.
• Collaborate with cross-functional technical and clinical teams to ensure smooth implementation.
• Troubleshoot and resolve upgrade-related application issues.
• Ensure compliance with regulatory, security, and infrastructure standards.
• Contribute to readiness calls and go-live support, occasionally on weekends.

Required Experience

• Hands-on experience with NextGen 8, including:
• UI enhancements and navigation redesigns
• Adaptive Content Engine (ACE) template configuration
• APSO documentation workflows
• Understanding of NextGen 8 infrastructure requirements and environment setup.
• Experience supporting migrations of healthcare applications to AWS or similar environments.
• Strong problem-solving, communication, and collaboration skills.

Travel Expectations

• Travel requirements vary by client — some prefer fully remote support, while others may request onsite presence.
• Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts).
• If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.