Job Details

Job Description

The Data Entry Clerk at HOYA Optical Labs of America plays a key role in ensuring the accuracy and efficiency of Rx order processing within the Dallas Lab Facility. This position involves reviewing, verifying, and correcting prescription data entered into the computer system, ensuring all orders meet company standards for accuracy and completeness. The clerk communicates with other HOYA labs to clarify or resolve issues regarding Rx orders, monitors warning messages, and applies knowledge of company billing policies, lens and coating availability, and service codes. Additional duties include printing and organizing Rx tickets, moving job trays through production stages, and maintaining a clean, organized workstation. The role also requires sending daily reports, assisting with end-of-day procedures, and cross-training in other lab functions.

Candidates must possess a high school diploma or GED, strong computer and typing skills (45 wpm, 10-key), attention to detail, teamwork, and reliability. The position may require overtime, weekend, and holiday work.

Responsibilities

• Review and process Rx (prescription) orders for accuracy and completeness.
• Make corrections to Rx orders as needed.
• Communicate with origin labs regarding order questions or job status via phone or email.
• Monitor and respond to warning messages from the data entry system.
• Apply knowledge of company billing policies, lens and coating availability, frame manufacturers, and service codes.
• Enter alphabetic, numeric, or symbolic data into the computer following established formats.
• Verify data accuracy by comparing entries with source documents.
• Maintain a neat and organized workstation.
• Print Rx tickets, fold them, and place them in job trays.
• Move job trays to the next production station and retrieve used trays.
• Contact other HOYA labs to correct or clarify Rx orders.
• Answer calls from other labs regarding job status.
• Perform daily closing procedures and archive completed work.
• Recalculate Rx jobs or send them to the server as required.
• Send daily reports and communications to management and labs.
• Cross-train in other lab areas to support workflow flexibility.

• High School Diploma or GED.

• Previous experience in data entry, clerical, or production-related environments preferred.
• Experience in optical, manufacturing, or healthcare settings is a plus.

• Ability to work effectively as part of a team.
• Basic math skills.
• Strong reading and writing skills in English.
• Ability to memorize large amounts of data accurately.
• Proficiency in computer use, including Windows and Microsoft Office.
• Typing speed of at least 45 words per minute and 10-key-by-touch proficiency.
• Strong attention to detail and problem-solving skills.
• Ability to work independently with minimal supervision.
• Reliable attendance and punctuality.
• Flexibility to work overtime, weekends, and some holidays as needed.

• Ability to sit for extended periods and perform repetitive hand movements.
• Ability to lift or move up to 10 pounds.
• Good close vision and focus adjustment capabilities.

• Knowledge of basic safety programs and ergonomic lifting practices.
• Must wear closed-toe shoes and follow all lab safety rules.