Provides excellent customer service for visitors on the phone and in-person; collects fees; takes reservations; and prepares daily deposits. May be assigned to either LLELA or Lake Park.
* Monitor a variety of information resources to provide accurate, updated information to visitors.
* Follow instructions, safety practices and standard operating procedures in performing assigned tasks.
* Operate a cash drawer responsibly and accurately record financial data.
* Communicate clearly and concisely with the public and other City personnel in answering questions and relaying information to appropriate parties, both orally and in writing.
* Performs all related duties as assigned.
Education: High School Diploma or GED preferred.
Experience: 6 months related experience preferred.
REQUIRED SKILLS & ABILITIES
Knowledge of: Basic knowledge of math and cash handling procedures.
Ability to:
* Perform work outdoors, occasionally in adverse weather conditions.
* Work independently with little or no supervision.
* Be punctual and attend work regularly.
* Communicate clearly and concisely, both orally and in writing.
* Accept responsibility and account for his/her actions.
* Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
* Perform work accurately and thoroughly, following all instructions, safety practices, and standard operating procedures in performing assigned tasks.
* React appropriately to emergency situations.
Skills: Microsoft Office, Open Office or similar word processing programs, e-mail and the internet.
Other Requirements:
* Must submit to and pass a pre-employment drug test.
* Must be at least 18 years of age.
* 20 hours per week as assigned. Weekends required.
Varied shifts Sun-Sat, 18-20 hours per week.