Job Details

Accounts Receivable Associate

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Location: Dallas, TX (Hybrid)

Type: Full‑Time

About The Role

The Accounts Receivable Associate plays a critical role in maintaining the financial health of our growing marketplace by ensuring customers are billed accurately and payments are collected on time. You'll work cross‑functionally with operations and customer success to manage invoicing, credit terms, and dispute resolution in a fast‑paced, tech‑driven environment.

Responsibilities

• Set up new customer billing profiles and ensure accuracy in invoice details.
• Process customer payments and reconcile accounts.
• Monitor aging reports and follow up on overdue balances.
• Investigate and resolve invoice discrepancies and disputes promptly.
• Support month‑end closing by preparing AR reports and summaries.
• Communicate professionally with customers regarding balances, terms, and billing adjustments.

Qualifications

• 1–3 years of experience in Accounts Receivable, billing, or collections.
• Strong attention to detail with excellent organizational skills.
• Proficiency in Excel, Stripe, or similar accounting platforms.
• Effective written and verbal communication skills.
• Experience in construction, logistics, or marketplace environments preferred.

Ideal Team Member Profile

We look for team members who are smart, capable, and deeply aligned with the way we show up for each other, our customers, and suppliers.

Benefits

At Downstream, we believe in taking great care of our team—when you're supported, you can do your best work. Here's a snapshot of the benefits we offer:

• Comprehensive Health Coverage – Medical, dental, and vision insurance plans
• Health Savings Account (HSA) option for added flexibility
• Life insurance coverage to help protect what matters most
• 401(k) Retirement Plan – Downstream matches up to 5% of your contributions:
  • 100% match on the first 3%
  • 50% match on the 4th and 5th percent
• Remote‑First Work – Work from wherever you're most productive—our team is fully remote
• Generous Paid Vacation – Flexible, paid vacation policy to recharge when you need to
• Company Equity – Be an owner in what we're building with equity in the company

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