Job Details

Claims Account Executive

Howden is a collective a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities work / life balance, career progression, sustainability, volunteering you'll find like-minded people driving change at Howden.

Position Title: Claims Account Executive

Location: St. Louis, MO - Remote Flexibility

We are seeking a highly motivated and detail-oriented Claims Account Executive to join our dynamic US Marine Claims team. This role is responsible for managing and advocating on behalf of clients throughout the claims process, with a focus on commercial marine property and liability claims. The ideal candidate will bring strong technical expertise, excellent communication skills, and a client-first mindset to ensure timely, fair, and well-supported claim outcomes. While the position is based in St. Louis, MO, we offer flexibility for it to be performed remotely.

Key Responsibilities:

• Serve as the primary claims contact for assigned commercial maritime accounts
• Manage end-to-end claims handling, including initial reporting, documentation, carrier engagement, and resolution
• Advocate for clients in coverage disputes, leveraging policy language, legal precedent, and industry resources
• Collaborate with internal teams and external stakeholders to support claims positioning and strategy
• Provide guidance on emerging legal, regulatory, and industry trends affecting marine and property claims
• Maintain accurate claims records and provide regular updates to clients and account teams
• Participate in client meetings, renewal planning, and risk review sessions as needed

Qualifications:

• 3+ years of experience in commercial insurance claims, preferably within marine, transportation, or property sectors
• Strong understanding of policy forms, coverage interpretation, and claims negotiation
• Excellent written and verbal communication skills
• Proven ability to manage multiple claims and prioritize effectively
• Client-focused with a proactive and collaborative approach
• Bachelor's degree in Business, Insurance, Maritime Studies, or related field preferred
• Insurance designations (e.g., AIC, CPCU, ARM) a plus

The expected base salary range for this role is $75,000 to $95,000, depending on experience and location.

In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance

We support our people in every aspect of their lives, recognizing that fulfillment at home and work go hand in hand.

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can.

We value diversity there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.