Job Details

Technical Generalist

Learnvia is a new Carnegie Mellon University initiative focused on transforming post-secondary math education through research-driven, AI-enhanced courseware. As part of CMU's broader efforts in learning science and educational technology, Learnvia collaborates closely with faculty, researchers, and institutional partners to develop innovative, evidence-based learning experiences. The Technical Generalist role will bridge the gap between technical development and courseware content creation, working closely with both the engineering and content teams to ensure smooth, high-quality integration of learning activities within the educational platform. This role involves developing new learning activities, creating animations, programmatic videos, and other interactive content, as well as refining features based on design and user data. The ideal candidate will have experience in both technical and educational content development and act as a liaison, facilitating clear communication between the technical and content teams.

Core responsibilities include:

• Collaborate with the engineering team to ensure the platform includes the necessary features to support seamless animations, interactive tools, and dynamic content that align with pedagogical goals.
• Serve as a primary liaison between the content team and engineering team, facilitating effective communication and alignment of project goals across departments.
• Develop programmatic videos based on detailed specifications from content authors, ensuring that content accurately conveys educational concepts through engaging, interactive visuals.
• Write code for interactive tools and activities using a math graphing tool, creating experiences that enhance learning and engagement for students, guided by content author specifications.
• Coordinate training sessions and support content authors in crafting effective technical specifications, helping to streamline the process of creating animations, videos, and other interactive course elements.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Excellent communication skills, with the ability to effectively interact with both technical and non-technical team members, bridging the gap between engineering and content.
• Strong adaptability and a quick learning ability for new coding languages and technologies, contributing directly to both content creation and technical development.
• Strong problem-solving aptitude and a proactive approach to troubleshooting, collaborating with cross-functional teams to identify and resolve issues efficiently.

Qualifications:

• Bachelor's degree in Computer Science, Educational Technology, or a related field
• Experience in coding for interactive educational tools and video content, especially within a learning or ed-tech environment
• Proficiency in relevant programming languages and math graphing tools, with the ability to produce interactive and engaging educational content
• A collaborative mindset and experience working across multiple teams to achieve shared goals in content development and technical refinement
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.
• Note: This is a fixed-term position
• A remote work option may be available for candidates with residency in Pennsylvania, California, New York, Virginia or Washington, D.C. All approved remote work arrangements are subject to an approved remote work agreement (RWA) as part of any offer of employment.

Joining the CMU team opens the door to an array of exceptional benefits. Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.