Job Details

Director Hpc Engineering

The Director Hpc Engineering leads a world-class team of maintenance personnel to deliver consistent client SLA commitments. The director creates and maintains a culture of professionalism, operational excellence, and a place where people love to work and build careers. The Director Hpc Engineering will have a strong working knowledge of mission-critical facilities subsystems supporting the data centers and hosted customer assets. In addition, the role will be responsible for third party vendor management and tracking operational budgets.

Responsibilities

• Lead the Hpc Operations Teams to maintain 24x7 critical infrastructure service delivery and meet/exceed SLAs for uptime and performance.
• Create a high-performance and professional work environment.
• Vendor management to ensure completion of Core Scientific maintenance standards and meet customer facing Service Level Agreements (SLA's).
• Provide insight to Senior Leadership on the ability to conceive, architect, propose, lead, and drive the deployment and implementation of infrastructure solutions.
• Develop operational processes, policies, procedures, and SLA measurements.
• Leads in incident resolution and participates in root cause analysis.
• Capacity management across multiple DC's.
• Through regular embedded visits, create reports detailing where each data center excels and where they can improve.
• Maintain a broad knowledge of state-of-the-art mission-critical data center infrastructure equipment and systems and stay abreast of industry trends.
• Assist site-level leaders with prioritizing projects and other operational objectives appropriately.
• Monitor various key performance indicators, recognize areas of underperformance, analyze root causes, and develop an improvement plan.
• Provide a clear vision of work required within the domain and the ability to quickly and concisely detail vision and requirements.
• Provide support for leadership during an absence.
• Foster open, respectful, and professional communication directly within the team, with coworkers/teammates, and leaders across the organization, and external vendors.
• Performs other duties as assigned.

Note: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities.

Qualifications

• A bachelor's degree in information systems, computer science, business operations, or a related field is required. Master's degree preferred.
• 10+ years of progressive IT management experience in a highly competitive, large corporate organization managing $1M+ budgets with solid knowledge of systems operations and 24/7 data center support.
• Strong knowledge of data center infrastructure elements, including electrical and mechanical subsystems, security, and life/safety systems.
• Demonstrated experience with disaster recovery concepts, strategies, and implementation.
• Excellent oral and written communication skills and ability to present complex topics to a nontechnical audience.
• Strong execution skills. Drives flawless execution of projects as well as contributing to continuous improvements of critical projects and programs.

Location: Denton, TX

Travel: Frequent travel between data centers is required.

Work Environment: This job operates in a professional office, warehouse, and data center environments. This role routinely uses standard office equipment such as laptop computers, photocopiers, smartphones, ladders, forklifts, and scissor lifts.

Physical Demands: While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift to 20 pounds.

Position Type/Expected Hours of Work: This is a full-time, onsite position. General hours and days of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some nights and weekends may be required.

Supervisory Experience: Yes