Job Details

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JOB FUNCTION / SUMMARY:

This position is responsible for proactively growing and deepening relationships with both existing and new small business clients. These clients are typically companies with up to $2 million in annual revenues. This position will deepen the client relationship by presenting product and service solutions that meet the client's needs and financial goals, including consumer and small business. These products and services include deposits, treasury and credit solutions, as well as referring related banking products and services. In addition, the position will reach out into the community by visiting businesses, making outbound calls to clients and may conduct educational seminars in the community.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows the sales management process ensuring a regular calling program to clients and prospects is in place in order to generate high quality new deposits and loan business from existing clients and prospects
• Meets with existing clients and prospects through personal calling efforts and other contacts to discuss business needs and recommend ways in which the bank can help provide business solutions to all their financial needs.
• Assists in planning the portfolio growth through the development of a business plan in alignment with departmental budget and consistent with overall Bank asset/liability management objectives.
• Coordinates with internal business partners to ensure the client consumer and small business needs and financial goals are met.
• Maintains up-to-date knowledge of competitors' products and pricing in the market served.
• Reviews deposit profitability analysis and outlines strategies to bring unprofitable accounts back to profitable status.
• Works with borrowing clients to procure updated financial information on an ongoing basis.
• Communications lending decisions to clients.
• Follows up on loan exception to ensure timely clearing, while controlling the volume of exceptions.
• Serves as a representative in various civic and community functions to further enhance its image and develop additional business.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

• Bachelor's degree for a four-year college or university or equivalent years of experience
• 1-2 years of related banking experience including the sale of financial products and services
• Experience in meeting sales goals, including credit products and internal business partner referrals
• Ability to proactively source, acquire, build and maintain relationships with clients and co-workers
• Basic Microsoft Office skills including Word, Excel and Outlook
• Prior experience in a role as a business advocate
• Basic knowledge and understanding of retail and/or small business products and strategies
• Basic knowledge and understanding of banking products and services
• Experience sourcing small business clientele
• Demonstrated understanding of basic financial accounting and analysis
• Experience leading or participating in events and activities for local networks or professional organizations, such as the chamber of commerce, professional business groups, or chapter of national organizations such as the United Way.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

• Effective organizational, multi-tasking and prioritization skills
• Excellent verbal, written and interpersonal communication skills
• Ability to work independently without supervision
• Ability to provide exceptional customer satisfaction to retain and grow client banking relationship
• Ability to travel if required to perform the essential job functions
• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.