Job Details

Phlebotomist Patient Services Representative

Alternate Job Titles:

• Senior Phlebotomist
• Patient Services Technician II
• Clinical Specimen Collector
• Laboratory Phlebotomy Specialist
• Medical Laboratory Assistant

Location:
Denton, TX

Onsite Flexibility:
Onsite

Contract Details:
• Position Type: Contract
• Duration: 3.5 months
• Start Date: As soon as possible
• Shift/Hours: Monday-Friday, 7:00 AM - 4:00 PM (CST)
• Travel Requirement: May travel to cover nearby patient service centers as needed

Job Summary

The Phlebotomist Patient Services Representative II (PSR II) plays a key role in the collection and preparation of blood specimens for laboratory analysis while delivering exceptional patient care. This position represents the company in patient-facing interactions, ensuring procedures are performed safely, accurately, and with compassion. The PSR II may rotate across multiple sites as needed and serves as a resource for newer phlebotomy staff.

Key Responsibilities

• Perform venipuncture, capillary, and specimen collection procedures per established protocols
• Conduct verification of patient identity and labeling at time of collection
• Maintain accurate documentation and specimen integrity
• Provide a safe, professional, and compassionate patient experience
• Adhere to all company and regulatory health and safety standards
• Travel to assigned or backup locations as required
• Support training and mentorship of new staff where needed
• Ensure compliance with infection control and laboratory standards
• Communicate effectively with patients, peers, and supervisors

Required Experience

• Minimum 3 years of phlebotomy experience including pediatric, geriatric, and capillary draws
• At least 2 years in a Patient Service Center environment preferred
• Proven ability to manage high patient volumes with accuracy and professionalism

Nice-to-Have Experience

• Prior customer service experience in a retail or healthcare environment
• Experience supporting multi-site or mobile phlebotomy operations
• Knowledge of laboratory information systems (LIS) and specimen tracking

Required Education & Certifications

• High school diploma or equivalent
• Medical assistant or paramedic training preferred
• Phlebotomy certification preferred (mandatory in CA, NV, WA only)
• Valid driver's license and clean driving record (if traveling between sites)

Required Skills

• Strong phlebotomy technique with diverse patient populations
• Excellent communication and customer service skills
• Computer proficiency and data entry accuracy
• Ability to work independently with minimal supervision
• Reliable, punctual, and detail-oriented

Preferred Skills

• Proficiency with laboratory management or scheduling software
• Knowledge of specimen handling and processing procedures
• Ability to assist in troubleshooting workflow or quality issues

Additional Details

• High-volume pediatric experience required
• Flexible and reliable for occasional coverage at nearby locations
• Must adhere to dress code, safety, and confidentiality policies

Benefits

• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan

About the Client

We are a global leader in diagnostic information services, empowering healthier lives through data-driven healthcare solutions. Leveraging the world's largest clinical lab database, we provide insights that guide disease prevention, treatment, and wellness initiatives for millions of patients and providers worldwide.

About GTT

GTT is a minority-owned staffing firm and subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We proudly support diversity, inclusion, and equitable opportunities across our network of clients in life sciences, healthcare, and technology sectors.

Job Number & Hashtags

Job ID: 25-26834
#gttqst #gttjobs