Job Details

Korean Bilingual Operations Manager DIR-CHE

The Office Manager plays a key role in ensuring an efficient, organized, and positive workplace environment for a team of approximately 250 employees in a fast-paced marketing agency. Reporting directly to the CFO, the Office Manager is responsible for overseeing day-to-day office operations, managing company assets, coordinating vendor contracts and purchases, and implementing cost-effective solutions to support the company's continued growth.

Key Responsibilities

Office Operations & Environment

• Oversee the day-to-day smooth functioning of the office
• Develop, implement, and monitor office policies and procedures to maintain a productive and professional work environment
• Manage office space planning, seating assignments, and workspace optimization to support business growth
• Coordinate office maintenance, repairs, and facility-related requests with external vendors
• Maintain a safe, clean, and welcoming office environment in compliance with health and safety standards

Asset & Inventory Management

• Maintain accurate inventory records of office furniture, equipment, and supplies
• Manage purchasing, stocking, and distribution of office supplies and consumables
• Coordinate with IT and other departments to ensure equipment needs are met for new hires, transfers, and terminations
• Track and manage records of company-owned assets to ensure proper maintenance and usage

Vendor & Contract Management

• Identify, evaluate, and negotiate with external vendors for office-related services (e.g., cleaning, security, maintenance)
• Oversee contract renewals and vendor performance reviews
• Handle procurement of office goods and services, ensuring quality and cost-effectiveness
• Collaborate with the Finance team and CFO to review and execute service agreements

Budget & Cost Efficiency

• Develop and manage the office operations budget
• Identify opportunities for cost savings and process improvements
• Monitor office-related expenses and reconcile invoices in collaboration with the Finance team
• Provide periodic reports on office spending and identify budget variances

Employee Support & Communication

• Serve as the first point of contact for general office-related employee inquiries
• Communicate company office policies, safety guidelines, and emergency procedures
• Support HR in onboarding logistics (e.g., workspace preparation, office tours, ID badges)
• Foster a positive workplace culture and address employee concerns related to the physical office environment

Qualifications & Requirements

• Bachelor's degree in business administration, facilities management, or a related field preferred
• Minimum 10 years of office management or facilities coordination experience, preferably in a mid-to-large sized company
• Bilingual Korean strongly preferred but not required
• Strong knowledge of office systems, procedures, and vendor management
• Excellent negotiation, organizational, and problem-solving skills
• Strong interpersonal and communication skills, with the ability to collaborate across departments
• Experience developing and managing budgets
• Ability to work independently and prioritize tasks in a fast-paced, dynamic environment
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and general office technologies
• As the office manager, you will be meeting and working with vendors and others on-site, the expectation is the role will be mostly on-site with some flexibility to work 1 or 2 days remotely, if main job responsibilities can be met.