Job Details

Program Manager

This role sits within the KFC US Digital & Technology team, supporting the "Saucy by KFC" initiativeKFC's innovation-focused concept. The Program Manager is responsible for managing the planning, coordination and delivery of Integrations, hardware and restaurant applications that power Saucy. This role also serves as a liaison to the KFC US Engineering team with actual reporting into Program Management in KFC US, with a dotted-line reporting relationship into the Saucy organization, ensuring alignment with engineering, platform strategy, and product execution across KFC's digital portfolio and alignment with BYTE by YUM.

Job Responsibilities:

Product Direction (60%)

• Maintaining and visualizing a product roadmap for our employee-facing restaurant systems and integrations into those systems, with a focus on future-forward innovation through Saucy by KFC.
• Maintaining and visualizing a product roadmap for our customer facing systems and integrations into those systems, with a focus on future-forward innovation through Saucy by KFC.
• Planning and managing the activities to achieve the goals of setting up and maintaining restaurant technology and digital applications.
• Grooming and maintaining the backlog, prioritizing development efforts and clarifying requirements.
• Working with internal partners to advocate for enhancements and bug fixes to our solutions.
• Acting as a liaison to the KFC US Engineering team to ensure business needs are clearly translated into technical requirements, and that Saucy-aligned integration efforts are on track.
• Partnering with engineering leadership to align priorities, technical design, and roadmap execution.
• Ensuring all integration development supports Saucy platform objectives and standards and align with KFC US and BYTE by YUM initiatives.
• Collaborating with other development groups to ensure product fit within the broader solution portfolio.

Release & Project Management (20%)

• Building and maintaining the project plan for integration solutions within the release cycle.
• Coordinating with solution partners to plan releases and upgrades.
• Working with business stakeholders to determine appropriate release timing.
• Assisting with QA and validation as needed.
• Facilitating alignment between Saucy engineering teams, KFC US architects and internal stakeholders for joint planning and prioritization.
• Managing dependencies across engineering pods and external vendors.

Rollout Planning (20%)

• Assisting hardware, OS, and MDM services teams in planning device purchases and installation timing.
• Collaborating with the digital platform team to ensure full alignment of upcoming projects and releases.
• Coordinating with internal and vendor teams to manage rollout schedules.
• Supporting Saucy engineering and deployment teams to validate release readiness and monitor rollout success.

Education/Certifications:

• Bachelor's degree in Computer Information Systems / Business Administration or related

Experience:

• 45 years of Technical Product Owner experience
• 4-5 years of Program Management experience
• 12 years of Project Management experience
• 12 years of manual QA testing
• 2 years of technical document writing

Tools:

• Experience with Jira, Confluence, or Microsoft DevOps

Salary Range: $118,600 - $139,400

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.

This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.