Job Details

To discuss meeting room arrangements with planner and to communicate this information through respective hotel department heads via a conference/meeting resume. Responsibilities Prepare resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting. Adhere to the Catering and Conference Services Department's standard operating procedures. Help establish and maintain hotel's marketplace position at the city's most elite venue within social and corporate communities. Follow the specific standard operation procedures for all staff in order to promptly and thoroughly handle all steps in the event planning process adhering to the standards of hotel protocol. Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments. Proactively achieve consistently high Medallia scores through establishing a good rapport with the client, preparation work having been done ...Manager, Banquet Manager, Hotel, Service, Retail