Job Details

The Specialist, Vendor Performance Management at T-Mobile is responsible for managing communications and coordination of key activities between T-Mobile and its vendors, enhancing interactions and transactions. This role implements a structured framework for vendor management, ensuring vendors meet contractual obligations, performance metrics, and service standards. In addition to strengthening business relationships and driving operational excellence, this role places a strong emphasis on data-driven decision-making. The Specialist leverages analytics to monitor vendor performance, identify trends, and optimize value delivery. By developing performance dashboards, conducting deep-dive analyses, and applying predictive models, the Specialist plays a critical role in improving service quality, financial outcomes, and vendor alignment with T-Mobiles strategic objectives. Working closely with internal teams and leadership, the Specialist supports contract lifecycle management, risk mitig...Performance, Vendor, Manager, Communications, Business, Mobile, Business Services