Job Details

Responsibilities:

• Project Management: Lead and manage ServiceNow development projects from initiation to closure, ensuring they are completed on time, within scope, and budget.
• Scrum Leadership: Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews.
• Stakeholder Communication: Communicate effectively with stakeholders, including clients, team members, and senior management.
• Risk Management: Identify, assess, and mitigate project risks to ensure successful project delivery.
• Documentation: Maintain comprehensive project documentation, including project plans, status reports, and change logs.
• Team Collaboration: Work closely with development teams to ensure alignment with project goals and timelines.

Qualifications:

• Experience: Minimum of 5 years of project management experience, preferably in ServiceNow development.
• Scrum Certification: Certified Scrum Master (CSM) or equivalent certification.
• Technical Knowledge: Strong understanding of ServiceNow platform and its capabilities.
• Communication Skills: Excellent verbal and written communication skills.
• Problem-Solving: Strong analytical and problem-solving skills.
• Leadership: Proven ability to lead and motivate teams.

Preferred Skills:

• Advanced Degree: Bachelor's or master's degree in computer science, Information Technology, or related field.
• Additional Certifications: PMP, ITIL, or other relevant certifications.
• Industry Experience: Experience in IT service management or related industry.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ...@hcltech.com for investigation.

Compensation and Benefits

A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year