Job Details

Primary Job Title:
Phlebotomist Patient Services Representative

Alternate/Related Job Titles:

• Patient Services Technician
• Certified Phlebotomy Technician
• Phlebotomist II
• Specimen Collection Specialist
• Medical Laboratory Assistant

Location:
Frisco, TX

Onsite Flexibility:
Onsite

Contract Details:

• Position Type: Contract
• Contract Duration: 2 months, 3 weeks
• Start: 09/08/2025
• End: 12/02/2025
• Shift/Hours: Monday - Friday, 7:00 AM - 4:00 PM

Job Summary:
The Patient Services Representative II (PSR II) serves as the face of the organization for patients undergoing lab testing. This role requires drawing high-quality blood samples, ensuring accurate labeling and handling, and maintaining a safe, professional environment. PSR IIs interact directly with patients, demonstrating strong communication, confidentiality, and leadership behaviors while managing multiple priorities in a fast-paced setting.

Key Responsibilities:

• Perform daily phlebotomy and specimen processing tasks accurately and punctually.
• Draw blood specimens from patients while following all established safety and procedural guidelines.
• Create a comfortable environment by clearly explaining procedures to patients.
• Verify patient identification and label specimens in the presence of the patient.
• Maintain accurate records and documentation.
• Work independently with minimal supervision in a high-volume setting.
• Provide backup coverage for multiple locations with minimal notice.
• Travel between locations as needed and comply with dress code and safety standards.
• Promote a positive image to patients, coworkers, and the public.

Required Experience:

• Minimum of 3 years phlebotomy experience, including pediatric, geriatric, and capillary collections.
• High school diploma or equivalent.

Nice-to-Have Experience:

• At least 2 years in a Patient Service Center environment.
• Previous customer service experience in retail or service industries.
• Keyboard/data entry experience.

Required Skills:

• Excellent phlebotomy techniques across all age groups
• Ability to work independently with limited supervision
• Capable of handling high volumes and multiple priorities

Preferred Skills:

• Medical assistant or paramedic training
• Phlebotomy certification (required in CA, NV, WA)
• Superior customer focus and communication skills
• Ability to adapt quickly and embrace change

Additional Skills:

• Ability to make informed decisions based on procedures
• Reliable transportation with valid driver's license and clean driving record
• Flexibility for weekends, holidays, on-call, and overtime
• Adherence to company dress code and Employee Health & Safety policies
• Training availability based on trainer schedule

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, they offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, they are committed to inclusive care and building value for all stakeholders.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Job Number:
25-25718

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