Job Details

Role: CyberArk JIT Access & Process Improvement TPM

Duration: 6 Months + Possible Extension

Location: Frisco, TX – Onsite 4 days a week

Overview: We are seeking a seasoned TPM to lead a high-impact initiative focused on improving efficiencies in CyberArk ticketing processes for Just-In-Time (JIT) Access. This role will partner closely with the automation and EPM teams to streamline access request workflows, enhance ServiceNow flows, and drive process improvements across the enterprise.

Qualifications:

• 5+ years of experience in process improvement, technical product management, or related roles.
• Strong understanding of CyberArk, ServiceNow, and JIT access workflows.
• Proven experience working with automation teams and enterprise platform management (EPM).
• Expertise in cross-functional team leadership.
• Excellent communication skills with the ability to influence at VP level and below.
• Strong analytical skills with experience in cost-benefit analysis, ROI, and NPV modeling.
• Passion for customer-first design and continuous improvement.