Job Details

Overview:

Service Advisor ----- Love cars? Love people? Love making a difference in someone's day?

For over a decade, Drivers Edge Auto Repair has been delivering fast, reliable, and professional automotive service across the Dallas-Fort Worth area.

Drivers Edge is proud to be part of Sun Auto Tire & Service, a leading provider of automotive services with a family of trusted brands serving communities coast to coast. We're committed to integrity, excellence, and developing our team.

At Drivers Edge, we're looking for a customer-focused Service Advisor who's ready to be the bridge between our skilled technicians and the customers who trust us with their vehicles. If you thrive in a fast-paced environment, enjoy problem-solving, and want to be part of a team that treats you like family, this is your opportunity to accelerate your career.

Compensation

$17.00/Hr. to $20.00/Hr. plus commission

Why You'll Love Working Here

Competitive Bi-Weekly Pay
Sundays Off - Enjoy Work-Life Balance
Paid Vacation & Sick Time
6 Paid Holidays
Medical, Dental & Vision Insurance
Company-Paid Life Insurance
401(k) Retirement Plan with Company Match
Tuition Reimbursement
Employee Discounts
Career Growth Opportunities - We promote from within!

What You'll Do

As a Service Advisor, you'll be the face of the shop-connecting customers with solutions and ensuring their vehicles stay safe and reliable.

Your daily responsibilities include:

• Warmly greeting customers in person and by phone using our professional standards
• Listening carefully to customer concerns and thoroughly documenting their needs
• Reviewing service history, inspecting vehicles, and verifying repair requirements
• Recommending products and services confidently and clearly
• Accurately preparing quotes, timelines, and repair orders
• Communicating status updates throughout the day
• Reviewing completed work, explaining warranties, and handling checkout
• Following up on declined services and completed repairs to ensure satisfaction
• Tracking all returns, warranty parts, and core parts for each customer
• Supporting the team with other duties as needed

What You Bring to the Team

High school diploma or equivalent
Must be at least 18 years old
Prior experience as a Service Advisor highly preferred but not required
Professional appearance and strong customer service skills
Ability to work in a process-driven environment
Valid driver's license (or ability to obtain within 30 days of hire)
Ability to work a minimum of five days per week, including Saturdays (but never Sundays!)

Ready to Build a Career You Can Be Proud Of?

At Driver's Edge, you'll have the tools, training, and support to build a rewarding career-not just a job.

???? Apply today to start your journey with Drivers Edge!

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.