Job Details

Overview

Store Manager at Andy's Frozen Custard

Join to apply for the Store Manager role at Andy's Frozen Custard.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Relocation bonus
• Signing bonus
• Training & development
• Vision insurance
• Wellness resources

Responsibilities

• Take complete ownership of the store operations and lead the team to success.
• Set goals for growth and design a strategy to achieve those goals.
• Build and lead the crew in a positive and professional environment to deliver exceptional customer service and high standards of custard quality.
• Maintain an excellent work-life balance culture and a clean, family-friendly atmosphere.
• Drive store performance with competitive pay and bonus opportunities.
• Provide leadership in a fast-paced environment, ensuring operations meet standards and policies.

Job Requirements

• Must have 3-5 years of proven management experience in the food service industry or leadership role in a related industry
• Responsible for all store operations and fostering a "run it like you own it" mentality
• Mentor and grow assistant managers to prepare for promotion opportunities
• Responsible for communication with store including but not limited to emails and phone calls and ensure timely responses to all inquiries
• Maintain a calm demeanor during periods of high volume or unusual events to keep stores operating to standard
• Display a "customer comes first" attitude by training and holding team accountable for delivering outstanding customer service
• Manage with integrity, honesty, and knowledge that promote the culture, values, and mission of Andy's Frozen Custard
• Monitor and manage store staffing levels including interviewing, hiring, recruiting, onboarding and overseeing training
• Follow and reinforce Andy's policies and procedures
• This is a hands-on position, capable of working all shifts up front to serve guests and support staff
• Must be friendly, enthusiastic, and full of energy
• Lead by example and uphold high standards of operation in a fast-paced environment
• Help the team grow through constant coaching and feedback
• Must have reliable transportation to and from work
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays
• High school diploma or equivalent required
• Solid employment track record with positive references

Physical Requirements

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and equipment usage
• Frequent wrist and spine movement
• Constant reaching, turning, and precision work around fountain area
• Constant talking and communication by spoken word
• Constant clarity of vision at near and far distances
• Ability to work outside in various weather conditions

Andy's Frozen Custard is an equal opportunity employer.