Job Details

Job Title

Pay: $18.38 min to $22.05 mid per hour

Primary Duties and Responsibilities:

• Creates, updates and tracks a variety of electronic and paper files, records, reports, and technical documents; enters department information and other data into City computer systems; accesses and locates information for customers, staff, authorized agencies and others; duties may vary according to job assignment.
• Performs a variety of technical and specialized office assistance duties; prepares, assembles and distributes memoranda, letters, information packets, and other communications; compiles, updates and maintains statistical and operational information.
• Provides information and assistance to visitors and others having business with the City; assists customers with service requests and documents; responds to requests for information within the scope of authority and training.
• Provides basic office assistance duties; makes and distributes copies; processes mail, documents, correspondence, invoices and other materials.
• Answers incoming telephone calls and directs the caller to the correct person or work group or takes and relays messages as appropriate.
• Receives and processes permits, reports, work orders, invoices and payment vouchers; monitors expenditures and budget; orders supplies, materials and equipment, and maintains inventory.
• May perform basic bookkeeping and cashier functions, and process funds and invoices.
• Responds outside of normally scheduled work hours in response to special events, natural disasters, emergencies, or critical incidents as determined by the City.
• Maintains the absolute confidentiality of all records and information; refers matters requiring policy interpretation to supervisor for resolution.
• Maintains the integrity, professionalism, values, and goals of the City by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
• Cooperates with co-workers professionally to accomplish work efficiently and effectively.
• Regular and timely attendance is an essential function of this job.
• Performs other duties as assigned or required.

Education and Experience: High School diploma or GED equivalent; AND two years' municipal government administrative and computer experience; OR an equivalent combination of education and experience.

• Must possess a valid Driver's License.

Required Knowledge of:

• City organization, operations, policies and procedures.
• Customer service standards and procedures.
• Medical terminology.
• Record keeping and file maintenance principles and procedures.

Required Skill in:

• Entering data and numerical information into a computer system with speed and accuracy, and maintaining electronic records, files and databases.
• Writing basic reports and correspondence from brief instructions.
• Establishing and maintaining cooperative working relationships with coworkers.
• Operating a personal computer utilizing a variety of business software.
• MS Office (Word, Excel, Outlook, PowerPoint).
• Effective communication, both verbal and written.

Physical Demands / Work Environment:

• Work is performed in a standard office environment.
• Ability to lift/carry twenty-five (25) pounds, bending, stooping, and reaching as needed to file, sitting and/or standing for extended periods of time.